The starting point for customers using the UIS Self-Service Portal. Covers portal navigation, searching the Knowledge Base and Service Catalog, submitting and managing tickets, and communicating with UIS support teams. Also includes guidance for other customer-facing tools available through the portal.
Learn how to access and use the UIS Self-Service Client Portal to find services and support information, browse Knowledge Base articles, submit requests, and view or update tickets.
Learn how UIS portal search finds services, service offerings, and Knowledge Base articles, and how to refine your results or browse the Service Catalog.
Learn how to submit a UIS ticket, find tickets connected to you or your department, review ticket activity, and provide additional information or attachments.