Knowledge Base

Categories (2)

Getting Started

The starting point for using TeamDynamix at UIS. Includes customer guidance for navigating the UIS Self-Service Portal and managing tickets, along with internal onboarding resources for technicians, admins, and department staff using TD Work Management.

How-to Guides

Step-by-step guidance for common technology tasks, troubleshooting, and self-service support.

UIS is still building out this How-to Guide library, so you may notice that some familiar guides haven't made it here yet. But don't worry! We’re actively adding and updating content. For the complete list of current UIS How-to Guides, visit https://www.cu.edu/service-desk/how-to