The Customer Success Management service partners with university departments and offices to enhance technology alignment with strategic objectives. This service offers Needs Analysis to understand functional requirements, decision-making support for selecting appropriate software and hardware solutions, and consultation on developing technology roadmaps. By serving as a bi-directional advocate between customers and internal UIS teams, Customer Success Management ensures departments receive tailored solutions that drive operational efficiency and maximize the value of their technology investments.
Submit your requests regarding Customer Success Management here. Service Offerings include:
- Decision-Making Support
- Needs Analysis
- Technology Roadmap Consulting
Request this service by clicking on the corresponding Service Offering button, located on the right of this page. You will be contacted with an answer to your inquiry or a request for additional information.
Who can use the service?
Available to University of Colorado departments and offices seeking guidance on aligning technology solutions with their business needs and strategic goals.