Provides technical support and management for university-managed workstations, laptops, and mobile devices to ensure a secure, efficient, and reliable computing environment. This service includes workstation setup and maintenance, mobile device configuration, endpoint protection, software installation and updates, hardware troubleshooting, printer support, and overall device management. It helps faculty, staff, and departments stay productive by ensuring their technology functions smoothly and securely.
Submit your requests regarding Desktop & Mobile Device Support here. Service Offerings include:
- Endpoint Protection
- Hardware Lifecycle
- Printing
- Software & Applications Lifecycle
Request this service by clicking on the corresponding Service Offering button, located on the right of this page. You will be contacted with an answer to your inquiry or a request for additional information.
Who can use the service?
Employees of the System Administration who use university-managed devices and require technical support for their daily computing needs.